Return Policy
Unopened items may be returned within 30 days of the shipping date as per our return policy. However once the item has been opened there will be 15% restocking fee on any returns and exchanges. On all non-defective item returns/exchanges, shipping and handling charges will not be credited back.

To avoid any delay in processing your return or exchange, please read the following policy and follow the instructions therein.

1. Contact your local UPS/USPS office for a Damage Inspection report.
2. Contact returns department days of your invoice date via E-mail for Return Merchandise Authorization (RMA) number. See How to Receive an RMA Number.
3. Request that UPS return the merchandise to the address listed on the package.
4. Do NOT return the merchandise yourself as this may delay your reorder or crediting.
5. If you have any further questions, e-mail our customer service department at cs@aromaboutique.com.

Note: All vendor policies for handling defective merchandise supercede eFume, Inc. Policies.

1. Order confirmation number from the packing slip.
2. The name of the product you wish to return.
3. Customer's name.
4. Customer's e-mail address.
5. Reason for return (defective, broken etc.)
6. Whether you want a refund or a replacement.
7. State whether the product has or has not been opened.

1. We can not accept any return without an RMA number.
2. Request for an RMA number must be made via e-mail to cs@aromaboutique.com within 15 days.
3. Please allow up to 48 hours for an RMA number to be issued.
4. RMA numbers are good for fifteen (15) days.
5. All items must be in original condition, with all packing materials included.
6. Please remember to include your packing slip from the original order.
7. You must write your RMA number on the outside of the package. The RMA number is good for only one return and must match the item(s) authorized for return.
8. On all non-defective item returns/exchanges, shipping and handling charges will not be credited back.
9. Customer must pay all shipping and handling.
10. Returned items must be sent via UPS, Federal Express or USPS Delivery Confirmation. Please E-mail tracking number to cs@aromaboutique.com if requested.
11. Allow 2-4 weeks for credit.

Typographical Errors
In the event that a product is listed at an incorrect price due to typographical error or error in pricing information, eFume, Inc. shall have the right to refuse or cancel any such order, whether or not the order has been confirmed and your credit card charged. A credit shall be issued immediately to your credit card account for the amount charged in the incorrectly priced order.